• Purchased NEW Ameristar 3.5 ton 14 SEER split system Aug 3, 2020; not told it was 2015 manufactured. Paid full price, no discount was offered and no disclosure about this system being 5-6 years old! • Unit doesn’t perform to spec; current diagnostic shows only ~11°F temperature drop, driving extreme energy bills. And recently it completely stopped working. • Florida home; health matter. Representative on the phone is EXTREMELY rude. She said GOODBYE and hung up. Take no responsibility. Hide behind 'the company sold'. Branding and operations are continuous. They have THE SAME website and even the exact same products. This falls under successor liability, especially because the same equipment lines are being sold under the same name.